Your privacy matters to homebet. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use and protect it, and what rights you have as a registered player on the homebet platform.
homebet does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Data shared with third parties is limited strictly to what is required for regulated gaming operations — payment processors, KYC verification providers, and PAGCOR where required by law.
As a homebet player, you have the right to access, correct, and request deletion of your personal data, subject to legal retention obligations. These rights can be exercised by contacting homebet's data privacy officer. Requests are acknowledged within 72 hours and resolved within thirty (30) calendar days.
All data transmitted between your device and the homebet platform is protected by industry-standard TLS/SSL encryption. Account passwords are stored using one-way cryptographic hashing. homebet does not store plain-text passwords and will never ask you for your password via email, chat, or phone.
homebet collects only the personal data that is necessary for regulated gaming operations, identity verification, payment processing, and legal compliance. We do not collect data beyond what is needed, and we review data holdings regularly to delete information that is no longer required by law or operations.
Marketing communications from homebet — promotional emails, SMS notifications, and push notifications — are optional. You can opt out of any or all marketing channels at any time through your Account Settings or by contacting homebet support. Opting out does not affect transactional communications about your account.
homebet processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules. homebet is registered with the National Privacy Commission (NPC) and complies with all applicable data protection requirements under Philippine law and PAGCOR regulations.
homebet ("homebet", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use the homebet platform at homebet.bio, including all associated mobile applications, APIs, and related services. This Privacy Policy is prepared in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012 of the Philippines), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data collected and processed by homebet in connection with the registration, operation, and management of Player accounts on the homebet platform, whether accessed via web browser, the homebet mobile application for Android or iOS, or any other homebet-authorized access channel. It applies to Players across the Philippines — in Metro Manila, Cebu, Davao, and all other regions.
By registering an account on homebet or continuing to use the homebet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not consent to these practices, please do not create or continue to use a homebet account.
homebet is the data controller responsible for your personal data collected and processed in connection with the homebet platform. As data controller, homebet determines the purposes and means of processing personal data held by the platform.
homebet operates under PAGCOR authorization and is subject to the oversight of the Philippine Amusement and Gaming Corporation with respect to data handling practices connected to licensed gaming activities. homebet is also registered with the National Privacy Commission in accordance with NPC registration requirements for personal information controllers handling sensitive personal information.
For all data privacy-related inquiries, requests, and complaints, players may contact homebet's designated Data Privacy Officer (DPO) through the contact channels described in Section 15 of this Policy.
homebet collects the categories of personal data described below. Collection is limited to information that is necessary, adequate, and not excessive relative to the purposes for which it is processed.
| Data Category | Examples | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality | Required |
| Contact Data | Email address, Philippine mobile number | Required |
| Authentication Data | Username, hashed password, 2FA configurations | Required |
| Communication Preferences | Marketing opt-in status, notification preferences | Optional |
For the purpose of identity verification required under PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA), homebet collects:
homebet records all deposit and withdrawal transactions, including payment method identifiers (such as GCash registered mobile number or bank account last four digits), transaction amounts in Philippine Peso (₱), timestamps, and transaction status. homebet does not store full payment card numbers or full bank account numbers.
homebet records all gaming activity associated with your account, including wagers placed, game outcomes, session duration, and bet history. This data is required for regulatory reporting to PAGCOR, for the operation of responsible gaming tools (such as deposit limit monitoring), and for the investigation of disputes.
homebet's platform automatically collects certain technical data when you access the platform, including IP address, device type and operating system, browser type and version, session start and end times, and referring URL. This data is used for fraud prevention, security monitoring, and platform performance optimization.
homebet collects personal data through the following means:
homebet uses the personal data it collects for the following specific purposes:
homebet processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (account agreement) |
| Payment processing | Performance of contract |
| KYC identity verification | Legal obligation (PAGCOR regulations, AMLA) |
| AMLA transaction monitoring | Legal obligation (Republic Act No. 9160 as amended) |
| Responsible gaming monitoring | Legal obligation (PAGCOR); Legitimate interest |
| Fraud prevention and security | Legitimate interest of homebet and Players |
| Platform analytics and improvement | Legitimate interest (using anonymized data) |
| Marketing communications | Consent (opt-in) or Legitimate interest (existing players) |
homebet does not sell, rent, or share your personal data for third-party marketing purposes. Sharing of personal data is limited to the following categories of recipients and purposes:
All third parties with whom homebet shares personal data are required to process that data solely for the stated purpose, to implement appropriate security measures, and to comply with applicable Philippine data protection law.
homebet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR requirements, AMLA |
| KYC identity documents | Duration of account + 5 years post-closure | AMLA (RA 9160 as amended) |
| Financial transaction records | 5 years from transaction date | AMLA mandatory retention |
| Gaming activity records | 5 years from date of activity | PAGCOR operational requirements |
| Support communications | 3 years from date of communication | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent basis |
| Technical/device logs | Up to 12 months | Security monitoring, fraud detection |
Upon expiry of the applicable retention period, homebet will securely delete or anonymize the relevant personal data in accordance with NPC guidelines and homebet's internal data disposal procedures.
homebet implements appropriate organizational and technical security measures to protect your personal data against unauthorized access, accidental or unlawful destruction, alteration, disclosure, or other unlawful processing. These measures include:
homebet uses cookies and similar tracking technologies on its website and mobile application for the purposes described below. A cookie is a small text file placed on your device when you access the homebet platform.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication, security. Required for the platform to function. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remember your language preferences, last-visited game category, and other personalization settings. | Up to 12 months |
| Analytical | Aggregate, anonymized platform usage statistics used to improve homebet's performance and user experience. No individual-level profiling. | Up to 13 months |
| Responsible Gaming | Track session duration to trigger session reminders as configured in your account settings. | Session |
homebet does not use third-party advertising cookies or tracking pixels for cross-site behavioral advertising. You may control cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent the homebet platform from functioning correctly.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by homebet. These rights may be subject to limitations where overriding legal obligations apply — for example, homebet cannot delete transaction records it is required to retain under AMLA.
You have the right to know what personal data homebet holds about you, how it is being processed, and the legal basis for that processing. This Privacy Policy fulfils homebet's primary obligation to inform, and individual requests may be directed to homebet's DPO.
You have the right to request a copy of the personal data homebet holds about you. homebet will respond to verified access requests within thirty (30) calendar days of receipt. A reasonable administrative fee may apply to repeat or manifestly unfounded requests.
You have the right to request correction of inaccurate or incomplete personal data held by homebet. Basic account details such as mobile number and email address may be updated through your Account Settings. Corrections to KYC-verified identity data require submission of supporting documentation.
You have the right to request deletion of your personal data, subject to homebet's legal obligations to retain certain records. homebet will delete data that is no longer necessary for any lawful purpose and is not subject to mandatory retention requirements under PAGCOR, AMLA, or other applicable Philippine law.
You have the right to object to processing of your personal data for marketing purposes at any time, with immediate effect. You also have the right to object to processing based on legitimate interests, subject to homebet's ability to demonstrate compelling legitimate grounds that override your interests.
If you believe homebet has violated your data privacy rights under Philippine law, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. homebet encourages Players to contact homebet's DPO in the first instance, as most concerns can be resolved directly and promptly.
The homebet platform is strictly intended for adults aged twenty-one (21) years and above, as required by PAGCOR regulations and Philippine gambling law. homebet does not knowingly collect personal data from individuals under the age of 21. Registration by persons under this age is prohibited, and homebet verifies age through the KYC process.
If homebet discovers that it has inadvertently collected personal data from a person under the minimum age, homebet will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and refer the matter to its compliance team for further action. If you believe your child or a minor has registered on homebet, please contact homebet support or the DPO immediately.
homebet's primary operations and data storage are based in the Philippines. In the course of its operations, certain personal data may be transferred to or processed by service providers located outside the Philippines — for example, game technology providers whose platforms are hosted internationally, or KYC verification services.
Where personal data is transferred outside the Philippines, homebet ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that impose data protection obligations equivalent to those required under Philippine law. homebet does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing supplementary contractual safeguards.
homebet reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, PAGCOR regulatory requirements, or homebet's data processing practices. Where changes are material, homebet will notify registered Players via email or a prominent in-platform notification prior to the changes taking effect.
The "Last Updated" date displayed at the top of this Policy reflects the most recent revision. Your continued use of the homebet platform after notification of a material update constitutes your acknowledgment of the revised Privacy Policy. Where the updated Policy requires fresh consent for new processing activities, homebet will seek that consent separately and will not process your data for the new purpose until consent is obtained.
For all inquiries, requests, and complaints relating to this Privacy Policy or homebet's data processing practices, Players may contact homebet through the following channels:
homebet's Data Privacy Officer will acknowledge all written privacy requests within seventy-two (72) hours and will provide a substantive response within thirty (30) calendar days. Where a request requires additional time due to complexity, homebet will inform the Player of the extended timeline and reasons for the delay.
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